Shipping and Return Policy


Shipping from Skin Dimensions Online

Free USPS Priority Mail shipping on all orders over $35.00 within the Contiguous United States (excludes Alaska and Hawaii).

Orders placed before 2 p.m. CST will be shipped within 2 business days (excludes weekends and holidays).

All expedited orders are shipped through UPS.

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

Return Policy

If you are dissatisfied with your purchase for any reason, you may return the item(s) for an exchange or refund within 30 days of the receipt of your product(s). Any returns sent to us without return authorization cannot be accepted. Return acceptance is at the sole discretion of Skin Dimensions Online. Prior authorization is required on all returns.

Hats must be returned in unused condition, including original tags. If you are dissatisfied for any reason and would like to return your Clarisonic product please call Clarisonic directly at 1-888-525-2747 for a Return Authorization request within 90 calendar days of the receipt of the product.

To return a product at Skin Dimensions Online, you'll need to follow these steps:

  1. Log In To Your Account
  2. On your "My Account" page, click "Completed Orders"
  3. Click "Return Item(s)" on the order you'd like to make a return
  4. Choose a quantity to return and your return reason.
  5. You may also select a return action and write additional comments.
  6. Click "Submit Return Request".

After you submit your request, you will receive instructions on returning your item. If you need further assistance with your return please call 877.883.7363.